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"comment": "Thank you, Jeff! We're glad to hear you're impressed, and it's wonderful to know Linda made such a positive impact on your experience. We can't wait for you to receive your hearing aids and look forward to supporting you on your journey to a more vibrant life!",
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"comment": "Thank you, Nancy! We appreciate your kind words about our professionalism and courtesy.",
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"comment": "Thank you, Brenda! We're so glad to hear that you felt supported by our staff's kindness and dedication. Your appreciation means a lot to us!",
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"comment": "The entire staff goes above and beyond . They take their time and show so much kindness! They want to help you.",
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"comment": "Thank you, Nelley! We're so glad to hear you love your new hearing aids and that you had a fantastic experience with our team. Your satisfaction means a lot to us!",
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"comment": "The people working at American Ear are fantastic people. I love my new hearing aids !!!",
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"comment": "Thank you, Dan! We're so glad to hear that you're enjoying the service and quality of your hearing aids. It's wonderful to know that Linka, Cheryl, and Stacey have made such a positive impact on your experience. Your recommendation means a lot to us, and we\u2019re here to support you every step of the way!",
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"comment": "I am extremely pleased with the Service and Quality of hearing aids from American Ear in Zanesville.\n\nBeing able to hear people allows me to enjoy family and friends and not feel isolated, lost in conversations, and frustrated.\n\nLinka, Cheryl, and Stacey all work hard to provide great service. Linka has spent extra time with me to make sure everything can be the best possible for my hearing and continues with each visit to make sure all is best. I can tell she cares.\n\nThe latest Starkey AI technology has been a MAJOR improvement and game changer for better hearing, over ALL my previous hearing aids. This company seems to be leading the way, based on the many reviews I have read and how pleased I am with using them. While very expensive, the value comes with being able to hear and enjoy life to the fullest and the included ongoing quality service and warranty.\n\nI highly recommend American Ear Zanesville, Linka, and Starkey AI hearing aids to get back to enjoying conversations, even in loud restaurants, and not being left out of hearing all that is important in everyday life! -Dan Vincent, Zanesville OH",
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"comment": "Thank you, Marilyn, for taking the time to leave a review! We appreciate your support and value your feedback.",
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"comment": "Thank you, June! We appreciate your kind words about our team's punctuality and care. Your support means a lot to us!",
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"comment": "Thank you, Roger! We appreciate your kind words about our team's politeness and professionalism. It's great to hear that your experience with the hearing aids has been so positive.",
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"comment": "Thank you, Lynn, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Jerry! We're so glad to hear you and your wife had a positive experience and that Linka was able to provide valuable support. We truly appreciate your kind words!",
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"comment": "Thank you, Edward, for your rating! We appreciate your support and look forward to serving you again.",
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"comment": "Thank you, Hugh, for your kind words! We're glad to hear you had an excellent experience.",
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"comment": "Thank you, Jim, for your kind words! We're glad to hear Linka made such a positive impact during your visit. Your satisfaction means a lot to us at American Ear!",
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I don’t have my hearing aids yet, but so far I’m super-impressed. Linda was, hands down, the best audiologist I have ever worked with. Really excited to get my hearing aids and hopefully live a normal life again!
Jeff Green, on GoogleVery professional and courteous
Nancy Stoneburner, on GoogleThe entire staff goes above and beyond . They take their time and show so much kindness! They want to help you.
Brenda marks, on GoogleThe people working at American Ear are fantastic people. I love my new hearing aids !!!
Nelley Tuttle, on GoogleI am extremely pleased with the Service and Quality of hearing aids from American Ear in Zanesville. Being able to hear people allows me to enjoy family and friends and not feel isolated, lost in conversations, and frustrated. Linka, Cheryl, and Stacey all work hard to provide great service. Linka...
Dan Vincent, on GoogleThey are always on time, caring and thorough.
June Kime, on GoogleEveryone is so polite and professional, and take care of any problem. I have with the hearing aids which hasn’t been hardly any.
ROGER GRAHAM, on GoogleWe are very pleased me and my wife for all the people that work there if it wasn't for linka I would have never known I had a tumor
Jerry Hines, on GoogleEnjoyed talking to you. Thanks for clipping the tips off. 😉
Cato Coleman, on GoogleExcellent experience
Hugh Maxwell, on GoogleEveryone was very helpful and knowledgeable. I didn’t have to wait and I am very happy with their service
Susan Maxwell, on Google[
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"comment": "Thank you, Patricia, for your kind words! We're glad to hear that our team took the time to help you and answer your questions. Your feedback means a lot to us!",
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"comment": "Thank you, Ted, for your kind words about your experience with Adam; we're glad to hear he was helpful in explaining everything to you.",
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"comment": "Thank you, Karen, for your kind words about Dr. Adam and our receptionist; we appreciate your recommendation and are glad you had a positive experience!",
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"comment": "Donna, thank you for sharing your experience with Dr. Adam! We're excited for your journey to better hearing! \ud83d\ude0a",
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"comment": "Stan, we're so glad to hear that you're already experiencing the benefits of your new hearing aids! Thank you for recommending American Ear Hearing and Adam.",
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"comment": "Thank you for sharing your experience, Marilyn! So glad to hear Dr. Adam took good care of you. Have a great day!",
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Everyone here was incredibly friendly and welcoming from start to finish. Every question I had was answered thoroughly, and the entire process was explained clearly so I always knew what to expect. They took the time to make sure I was comfortable and at ease throughout my visit, which I...
Shauni Lee, on GoogleEasy to make, change appointment times. Friendly. I felt well taken care of for my needs.
Joanne Rousculp, on GoogleGreat experience and service. I walked in with impaired hearing and left hearing sounds I hadn’t heard in years So, thankful
Dan Enstrom, on GoogleVery efficient, knowledgeable and quick turnaround. Highly recommended!😊
Linda Tessmer, on GoogleMy visit was great. My second or third time in. They adjusted my hearing aids.
Tonya Nooks, on GoogleEveryone is very friendly. And took their time, to explain what's going on and answer my questions.
TRICIA, on GoogleWould highly recommend! Knowledge, expertise and concern for client.
Cindy Wisnieski, on GoogleThe experience was pleasant. I appreciate the care and time that took in performing the exam. I would recommend this business to anyone dealing with hearing loss
Chris Maynard, on GoogleVery personable, clean office, great customer service. Definitely recommend.
K C, on GoogleGreat experience with Adam. He was very helpful in explaining my results and how my plan would benefit my hearing situation.
Ted Mueller, on GoogleDr. Adam is very nice and was excellent at answering my questions. Very good at testing, receptionist very nice and would highly recommend.
Karen Piper, on Google[
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"comment": "Thank you, Jennifer! We're glad to hear your experience at our Heath location was smooth and that our staff made a positive impression. We appreciate your recommendations and look forward to seeing you again soon!",
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"comment": "We're glad to hear that you feel cared for and impressed with our services, Steve! Thank you for choosing American Ear Hearing and Audiology.",
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"comment": "Thank you for sharing your positive experience with us! We're glad our staff could assist you in choosing the right hearing aids. Hope they're working well for you!",
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"comment": "I'm so glad to hear that you had a great experience with Linka. Thank you for your kind words!",
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"comment": "Thank you for recommending us, Charles! We're glad you had a positive experience with hearing exam and services. Hope to see you again soon!",
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"comment": "I was impressed with a professionalism it was a a complete air exam was treated real well would recommend this place to anyone thank you again Inka",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you for your review and the kind words.",
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"comment": "Lenka and staff are very compassionate and caring for my elderly mother. We appreciate them every time we have an appointment.",
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"comment": "I like the attention Linka gives to help me hear better.",
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Met with a happy greeting. I got my hearing aids March 2023 and been very pleased with the service every 3 months since. This appointment included an annual test of how my hearing is now. I have recommended American Ear to several people and know of some that become a...
Lloyd, on GoogleI had my first hearing test at their Heath, OH location (30th St.). The entire process was very smooth! Friendly staff and very informative. I actually learned quite a bit in just one visit and will be going back. I’ve already recommended this location to a few people.
Jennifer Shunia, on GoogleHearing checkup and cleaned hearing aids. Everything was very professional and efficient. Personnel was helpful and cheerful. A pleasure.
Wave Greenwald, on GoogleThe staff was great, they helped me with the issues I was having with my hearing aids and they are working much better. My wife loves the tv streamer, she can turn the tv volume down to a comfortable level for her.
John Vermaaten, on GoogleOutstanding service by Lisa and Cheryl!
Eric O'Connell, on GoogleIn and out quickly, very efficient and corrected concern with one of my hearing aids.
Kimberly Terry, on GoogleThe quick to get me in. Walked me threw my hearing loss and explained everything very well and got me fitted for my hearing aids. 10/10 would recommend
Jason owens, on GoogleThank you for giving me all my answers to my questions and helping me afford the cost by working with me! You were very helpful
Vickie Thomas, on GoogleThe tester was pleasant, professional and easy to talk with.The office was clean, bright and the office staff were friendly.
Pat Themar, on GoogleFriendly, sincere, and very caring staff!!
Kae Stock, on GoogleFrom making the reservation to my appointment, everyone I came in contact with offered exceptional customer service. This group truly cares about their patients!
Scott Shultz, on Google[
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"displayName": "Joan Duvall"
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"comment": "Thank you, Joan! We're so glad to hear that you felt at home with us and appreciate your recommendation. Your satisfaction means a lot to our team!",
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"comment": "I am so glad I chose American Ear for my hearing aids. They are very professional but give you the sense that you are visiting family. I highly recommend this company.",
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"comment": "Thank you, Gregory! We appreciate your kind words and are glad to hear that you found our team professional, courteous, and friendly. Your support means a lot to us!",
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"comment": "Thank you, Francheska! We're glad to hear you had a fabulous experience and appreciated the friendly and professional service from start to finish. Your feedback means a lot to us!",
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"comment": "Thank you, Steve! We're so glad to hear you had an excellent experience. Your support means a lot to us!",
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"comment": "Thank you, Louis, for taking the time to leave a review! Your feedback is appreciated.",
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"comment": "Thank you, Mike! We're glad to hear that Audiologist Campbell provided you with excellent service and clear explanations about your hearing aids. Your recommendation means a lot to us!",
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"comment": "Thank you, Daryl, for your feedback. We appreciate you taking the time to share your thoughts!",
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"comment": "Thank you, Lisa! We're grateful for your kind words about our staff and their gentle approach. Your appreciation means a lot to us!",
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"comment": "Thank you, John! We're glad to hear you had such a positive experience with our audiologist. Your recommendation means a lot to us!",
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"comment": "Thank you, Samuel! We're glad to hear that you appreciate Steve's thoroughness and knowledge. Your satisfaction during every visit means a lot to us.",
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"comment": "Thank you, Kye, for your feedback! We appreciate you taking the time to share your thoughts with us.",
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"comment": "Thank you, Marybeth! We appreciate your kind words and are glad Dr. Campbell could assist you with your hearing aids. Your recommendation means a lot to us!",
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"comment": "They saw me immediately when I needed someone to remove the rubber earpiece that was stuck in my ear canal. I had only had my new hearing aids for 4 days and the American Ear I bought them from on Orion Place was on vacation. Dr. Campbell at the E. Brown Park Dr. location was able to remove the rubber piece from my ear and make adjustments so the aids fit better and didn't squeal. I highly recommend this location!",
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"comment": "Thank you, Betty! We're so glad to hear you had a positive experience at our Hillard office. Your comfort and assurance are our top priorities, and we appreciate your kind words about our team's care and compassion.",
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"comment": "Thank you, Italia! We appreciate your kind words about Steven and Michelle. It's great to hear that you and your husband feel welcome and listened to. Your recommendation means a lot to us!",
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"comment": "Thank you, Michael! We're glad to hear about your positive experience and appreciate your recommendation. It's great to know that you felt our team's genuine interest in serving your needs. We look forward to assisting you with your hearing aids!",
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"comment": "Thank you, Michelle, for sharing your experience! It's wonderful to hear how Steve made your mom feel comfortable and took the time to explain everything. We appreciate your kind words and your perspective from within the healthcare field.",
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"comment": "Thank you, Alan! We're glad to hear that your issue was resolved easily and at no cost. We appreciate your feedback and are here to help anytime.",
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"comment": "Thank you, John! We're glad to hear that Steve was attentive to your needs and provided thorough support. Your experience with the hearing aids and the follow-up approach is important to us. We appreciate your feedback!",
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"comment": "Thank you, Christine! We appreciate your kind words about our professional audiologist and are glad you found the help you needed without any hassle. Your recommendation means a lot to us!",
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"comment": "Thank you, Greg, for your kind words! We're glad to hear that the Hilliard location was able to support you in using your new American Ear hearing aids. Your appreciation means a lot to us!",
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"comment": "Thank you, Dee! We're so glad you enjoyed your visit and felt at ease with Steve's help and Michelle's welcoming presence. We appreciate your kind words and look forward to seeing you again!",
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"comment": "We're glad you enjoyed your visit with us, Londa! Thank you for sharing your experience.",
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"comment": "Thank you so much for your kind words, Freda! We're delighted to hear about your positive experience with our Provider Steven Campbell. We appreciate your recommendation and look forward to seeing you at your next appointment!",
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"comment": "Thank you for sharing your experience, Gabi! We're so glad to hear that you found the balance you needed in your hearing. Your recommendation means a lot to us!",
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"comment": "Sharron and Steven, we're so glad you had a great first experience! Thank you for sharing your feedback with us.",
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"comment": "Thank you for appreciating our efforts to explain everything clearly. We're glad you found our staff friendly and our company clean and organized!",
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"comment": "So glad to hear you had a great experience and learned new things! Thank you!",
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"comment": "Thank you for recognizing our friendly secretary and our thorough and courteous audiologist, Steven! We appreciate your kind words!",
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"comment": "Sharon is always very helpful and answers all my questions.\nAlso told me when to expect my hearing aid to be returned to me.",
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"comment": "Thank you for sharing your experience, Debbie! We're glad to hear that Stevenwas able to improve the performance of your hearing aid.",
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"comment": "Met a new audiologist at American Ear yesterday. Steve was knowledgeable and anxious to replace my existing hearing aid. He did \"fix\" a problem with feedback and the aid performs so much better now.",
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"comment": "Thank you for the 5-star rating, Cody!",
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"comment": "Thank you for recognizing our professionalism!",
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"comment": "Thank you for the 5-star rating, Beverly!",
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"comment": "Thank you for sharing your experience, Joseph! It's wonderful to hear that Steven was able to restore your hearing aids to their original performance. We appreciate your recommendation and kind words. ",
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"comment": "Thank you so much Lori for the kind words. They are greatly appreciated. American Ear",
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"comment": "Thank you for your kind words, Roger! We're delighted to hear that you had a positive experience with Steven and Michele. We appreciate your feedback!",
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"comment": "Thank you so much for your kind words, Ferman! We're delighted you had a great experience and we can't wait to continue providing you with excellent service in the future.",
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"comment": "Thank you for sharing your experience with us! We're glad to hear that you found our hearing exam thorough and valuable. We appreciate your recommendation and are here to help with any hearing needs you may have.",
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"comment": "Thank you for the 5-star rating, John!",
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"comment": "We're so grateful for your kind words, Debra! Glad to hear that our team took great care of you.",
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"comment": "The people here are wonderful and caring. Very attentive to your needs.",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you for your kind words, Margaret! We're delighted to hear that you found our service thorough and space-friendly.",
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"comment": "I'm so glad Nate and Sharron were able to help you with your hearing aids and make such a positive impact on your life. Thank you for sharing your experience with us!",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you for the 5-star rating, Betty!",
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"comment": "Thank you for your kind words! We appreciate your recommendation and are glad to hear about your positive experience with Sharron and Nathan.",
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"comment": "Caring, knowledgeable, and detailed about every aspect of hearing. The tests were done timely and with thorough explanations! I highly recommend! Sharron in the office is wonderful to work with and Dr Nathan listens to all my concerns!",
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"comment": "We're so glad to hear that everything went very well!",
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"comment": "Everything went very well.",
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"comment": "We're so glad to hear that your tinnitus is no longer bothering you with the help of our hearing aids! Thank you for sharing your positive experience with us.",
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"comment": "Very happy with my experience. Professional and personable staff. Happy that my tinnitus is not bothering me anymore now that I have hearing aids that mask it.",
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"comment": "Thank you for your 5-star review!",
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"displayName": "Paula Eddy"
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"reviewReply": {
"comment": "Thank you for your kind words! We truly value you and your hearing needs.",
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"comment": "I'm always treated with respect and I feel they genuinely care about me and my hearing",
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"displayName": "James Wagner"
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"reviewReply": {
"comment": "Thank you for sharing your experience, we're glad you enjoyed the process and are now equipped with new ear buds! Enjoy the improved soundscape ahead!",
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"comment": "Very pleasant greeting to start off, followed by a list of refreshments. Then a well detailed hearing test, that I unfortunately didn\u2019t study enough for considering I now have a new set of \u201cear buds!\u201d The accessory options, as well as payments\/prices, were meticulously explained as was the followup and maintenance plans.\n\nIm still trying to figure out if all these things I couldn\u2019t hear before were a good or bad thing.\nAll in all GREAT experience!!!",
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"reviewReply": {
"comment": " Thank you for your kind words!",
"updateTime": "2024-07-30T22:07:12.038879Z"
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"comment": "Thank you so much for helping me out today",
"createTime": "2022-07-26T19:00:11.140957Z",
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"displayName": "Bill Philput"
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"reviewReply": {
"comment": "Thank you for your 5-star review!",
"updateTime": "2024-07-30T22:06:58.393027Z"
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"comment": "Nate and his staff are very helpful and concerned about your hearing , I highly recommend the Hilliard office.",
"createTime": "2022-07-25T12:25:54.561100Z",
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"comment": "Nate is so helpful and explains everything to you. He even takes time to listen and answer your questions. The receptionist is very cheerful and helpful as well. I love this office. It is clean and very comfortable.",
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"comment": "Thank you for your kind words, Barbara! We're glad Nate and Sharon could assist you in finding the right hearing aids within your budget.",
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"comment": "Thank you for sharing your positive experience with us! We're glad to hear that you found our Provider helpful and our receptionist friendly. Looking forward to seeing you at your next appointment!",
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"comment": "We're glad to hear that we could assist with your hearing problems and that you found our staff pleasant! Thank you for sharing your experience!",
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"comment": "Thank you for recommending Steven Campbell! We appreciate your kind words and are glad to hear about your positive experience with our ear specialist.",
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"comment": "We are so grateful that you had a great experience with American Ear and thank you for recommending us!",
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"comment": "Thank you for your kind words, Carole! We appreciate your feedback and are glad to hear that you found our team to be friendly and knowledgeable.",
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"comment": "Thank you, Kirit, for your feedback! We're glad to hear that Steven's work on the receiver tubes improved their stability. Your support means a lot to us!",
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"comment": "I am very pleased with the service. I have been a client for a few years. Nate was very helpful during my recent cancer treatment, as the radiation affected my hearing. Simple adjustments and I was back hearing as well as possible. I would highly recommend this office .",
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"comment": "American Ear Hearing is an excellent place to go for hearing aids. Nate is knowledgeable, patient and always has a smile on his face. He makes the appointment enjoyable and always finds the solution to the problem.\nSharon always makes you feel like part of the family when you walk into the office. She is very efficient and has a warm personality.\nI would highly recommend the Hilliard location.",
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"comment": "Great service on return visits. If there is an issue with hearing aid they try to correct it at the office if not able to fix it there it is sent back and problem is fixed. Great turn around time. The staff at the Hilliard office aims to please. I would highly recommend this office and there product.",
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"comment": "Couldn't be happier with the service. Our mother is a healthy 97 years young, but has consistently fiddled with her hearing aids. Nate has been quite patient and very helpful! When it's my turn to acquire hearing aids, NATE IS THE GUY!!",
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"comment": "Nate Colace at American Ear is professional, knowledgeable, straightforward and responsive. I explored several options for my hearing aid purchase and care. Nate was by far the best match for my needs. After 2 years of using hearing aids I made the right choice! Thank you!",
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"comment": "Thank you for sharing your experience, Ted! We're glad to hear that Nate was able to help you with your hearing and tinnitus. We appreciate your kind words and are here for any further questions you may have.",
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"comment": "I was referred to American Ear by my doctor after I did not hear from my left ear after a physical. I got to see Nate Colace just before Christmas. He explained in detail each step during the exam. After the exam, he explained the areas where I was having issues. Higher frequencies and consonants were the areas I was having problems. Also, I had tinnitus. I have been wearing the hearing aids for a month and it has been wonderful. The white noise has reduced the tinnitus to almost nothing.\nNate listens and answers all questions you may have.",
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I am so glad I chose American Ear for my hearing aids. They are very professional but give you the sense that you are visiting family. I highly recommend this company.
Joan Duvall, on GoogleProfessional, courteous and friendly!
GREGORY WETZEL, on GoogleThis place was fabulous. From the time I called for the appointment through the end of my appointment, I received friendly and professional service. A+!
Francheska Welsh, on GoogleExcellent !
steve shaffer, on GoogleI was very pleased with the service and feel like I am in good hands.
Sylvia Bower, on GoogleGreat to deal with
David Bloomfield, on GoogleAlways a pleasure doing business with Steven and Michelle. They make you feel right at home and at ease.
Kathy Jo Rushing, on GoogleFor my deaf friend had an appointment there.. Audiologist was good service to recommend us get fresh water.. Audiologist spoke clear to my friend but we really prefer to get ASL interpreter.
William Evans, on GoogleSteve is professional and friendly. My hearing has improved under his care. Thanks American Ear Hearing & Audiology.
Sommers Holler, on GoogleVery pleased with the comfort I was given and the extreme pleasure I felt discussing my issues with Doctor Campbell.
Judy Williamson, on GoogleQuick, and friendly
Moe Hussain, on Google[
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"comment": "Thank you, Robert! We're glad to hear you had a great experience with our service and that your dad's hearing aid was taken care of quickly. Your kind words about our friendly and customer-focused team mean a lot to us!",
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"comment": "Thank you, Nancy! We're glad to hear that our reminders are helpful for you. We look forward to seeing you again in six months for your hearing retest!",
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"comment": "Thank you, D, for your kind words! We're glad to hear that Sara provided such great care for you and your mom at our Polaris location. Your feedback means a lot to us!",
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"comment": "Thank you, Deborah! We're glad to hear that Amber made you feel welcome and that Adam provided thorough assistance. Your recommendation means a lot to us!",
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"comment": "Thank you, Dennis! We're glad to hear you think Summer Smith is great; she's an invaluable part of our team!",
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"comment": "Thank you for visiting, Kayla! It was a joy to have you in. \ud83d\ude03 - Summer ",
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"comment": "Thank you for your kind words! We appreciate your feedback and are delighted to hear about your positive experience with Summer. We look forward to seeing you on your next visit!",
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"comment": "The pleasure is mine! Thank you for stopping in! \ud83d\ude00 - Summer Smith, Hearing Instrument Specialist ",
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"comment": "Thank you so much for your kind words, Margaret! We appreciate your recommendation of American Ear.",
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"comment": "Thank you so much for the 5-star rating, Paula Mauro!",
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"comment": "Thanks for stopping in, always a pleasure to have ya! :) - Summer ",
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"comment": "Thank you, Terri, for your wonderful feedback! We're glad to hear that you had a positive experience and that Nate and our receptionist were able to assist you effectively. We appreciate your kind words!",
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"comment": "We are so glad you\u2019ve had a great experience with Nate over the years! The rules and regulations with insurance are ever changing and we have to adapt with the changes. We apologize you felt like you were being hustled but unfortunately the changes are out of our control. The best way to allow us to help and service your hearing needs as you are used to is to purchase one of our service plans. We look forward to seeing you at your future appointment. Please call our office if you need anything before then.",
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"comment": "Nate the Hearing Aid Specialist has superb skills when dealing with hearing loss and hearing aids. The hearing aids are very good. The problem occurred yesterday at the end of the visit when Nate unexpectly pulled out a new rate sheet and said that in the future this new rate sheet would apply. The company had been sold and the previous fees I was being charged under my initial agreement were no longer tenable ($35 office visit and $40 for my hearing test, total $70). Then he added up what yesterday's charges would have been using the new fee schedule and it totalled $680, for any one future office visit! I was stunned! He was not going to charge me that yesterday but all new fees would apply going forward! He then offered me a choice of 3 \"ServicePlans\" $699\/yr best, $499\/year (middling) and $249\/yr very basic (2 office visits per year plus any service at additional fee from the rate sheet). Nate also reminded me that I got a great deal on my $5,000 hearing aids in March 2021 because I had to only pay $2,000 of it because Anthem paid the rest! He added that because I was an \"insurance client\", the company had already made less money on me, so I guess he expected me to be grateful and fork over money for one of these service plans. I honestly don't know what I'm going to do next! I don't like being hustled!\n07\/20\/22 - None of these reviews appear to reflect people reacting to the high fees that have replaced the rates the new owner has put in place! $100 per ear to clear wax?! Are you kidding me?! A whole sheet of fees that are in addition to the rate to just step in the door! I bought my hearing aids last year and was given a rate sheet that looked affordable. Obviously they want you to fork over the $699 yearly service plan. I don't have $699 a year to maintain them. There are additional fees, of course, if anything needs repair. Very disappointing.",
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"comment": "My husband and I have been wearing hearing aids for many years. We both suffer from noise induced hearing loss and I, especially, was having extreme difficulty across most frequencies. We moved to the Columbus area about 2.5 years ago and I immediately sought a place to get our hearing checked; neither of us was hearing well. We made an appointment at American Ear and saw Nate Colace. Nate has changed our lives. With diligent testing using state of the art equipment, evaluation of results, detailed explanation as to what was going on and what it meant and with replacement of our existing hearing aids with ones that are more versatile and better suited to each of us, we can now communicate with each other, hear our grandchildren's voices, watch TV together and enjoy the company of our friends and family. I was trying to lip-read in order to participate in conversations. Now I have the ability to adjust the settings on my hearing aids in many ways depending upon need and circumstances. My husband had difficulty hear the pitch of my voice; now he can. The team at American Ear is professional and empathetic, their offices are patient friendly and immaculate. Their follow-up is excellent and much appreciated.",
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Very thorough and informative
Tracey Clark, on GoogleExcellent service. Cleaned and repaired my dad’s hearing aid while I waited. Friendly and customer focused. A+
Robert Ehlers, on GoogleVery friendly and helpful. Dr.Adam was friendly and explained what he was doing.
Michelle East, on Googleall good
Mario Baldassarre, on GoogleVery thankful that they remind me to wear and clean my hearing aids and come back in 6 months to retest my hearing!
Nancy Pickens, on GoogleSara did a great job with me and my mom! Always very patient and caring. They do such a great job at the Polaris location!
D Goldman, on GoogleIt was the best the employees that work there are so kind and and really know there jobs. First time ever i can’t wsit to get aids and i have worn sids for 50+ yesrs. Will recomend to other hearing aid users.
Marlene Derry, on GoogleAmber greeted me with a smile and made me feel welcome. Adam took time with testing and was very thorough as he explained my hearing health. I would highly recommend this professional office.
Deborah Thompson, on GoogleJust a fantastic visit. The specialist from Springfield Ohio was filling. Very personable. His explainations were clear and concise. He's a winner. Sorry, forgot his name. The receptionist was courteous also. Thank you!
RandyB, on GoogleThey are always friendly and helpful and quick!
Alan Kalish, on GoogleGreat experience! I appreciate the level of care and detail they used to help me understand my situation.
Anna Poulos, on Google[
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"comment": "Thank you for your kind words, Linda! We're delighted to hear that Adam provided you with thorough assistance.",
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"comment": "Thank you for your kind words, Deva! We're glad you had a great experience with us.",
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"comment": "Thank you Teresa for your kind words. They are appreciated.\n\n",
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"comment": "Thank you for sharing your experience with us! We're glad we could help you with your hearing and that you're pleased with the results!",
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"comment": "Kimberly, we're so glad to hear about your positive experience with American Ear and Adam! We appreciate your feedback and are happy that the Rsounds have improved your hearing.",
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Very friendly an professional all in all it was a good visit. Thank you 🙏😊
Linda Shoemaker, on GoogleExcellent success with my hearing aids. Adam knows his business.
jim moser, on GoogleFriendly professional
Tara Washington, on GoogleScheduling was very easy. I received several reminders about my appointment, by text and phone call (which was a much better customer service experience, compared to another hearing center I had tried). Staff was also very friendly and attentive to my goals for the test.
Phillip Martin, on GoogleAdam was very helpful in explaining our hearing aid options.
Dena Hoover, on GoogleAdam took his time and explained everything very well to my wife and I.
David Writsel, on GoogleEvery ting went well
john palmer, on GoogleThorough examination. Concise and to the point.
Mike Dunlap, on GoogleVery pleased. Asks a lot of questions to understand hearing issues. Will definitely come back.
Adam Liddell, on GoogleI always have a very good experience there. Adam does a good job if explaining everything and giving me all of the options.
Amelia Stevens, on GoogleChecked on getting a new charger
Melody King, on Google
